Privacy Policy
Last updated: March 25, 2026
1. Information We Collect
PrimeAxis LTD LLC ("PrimeAxis," "we," "our") collects the following information when you visit our website or make a purchase:
- Personal identification: name, email address, phone number, shipping/billing address
- Payment information: processed securely through Stripe; we do not store card details
- Device data: IP address, browser type, device type, operating system
- Usage data: pages viewed, time spent, click patterns, referral sources
- Account data: login credentials (passwords are encrypted)
- Communication data: messages sent through our contact form
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Communicate about orders, products, and services
- Improve our website and customer experience
- Prevent fraud and ensure security
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We share data only with:
- Payment processors (Stripe) for transaction processing
- Shipping carriers for order delivery
- Service providers who assist our operations under strict confidentiality
- Law enforcement when required by law
4. Your Rights (GDPR & CCPA)
Under GDPR (EU) and CCPA (California), you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Opt out of data processing for marketing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
5. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits. Payment data is handled exclusively by Stripe (PCI DSS Level 1 certified).
6. Data Retention
We retain personal data for as long as necessary to fulfill orders and comply with legal obligations. Account data is retained until account deletion is requested.
7. Contact
PrimeAxis LTD LLC
Email: [email protected]
Phone: +1 (307) 429-1983